Frequently asked questions
Straight answers to the things people ask us most. Can't find yours? Send us a message.
What does DaVinci Media do?
SEO, Meta Ads, Google Ads, TikTok Ads, email marketing, websites and Shopify development, for ecommerce brands and service businesses.
How do we get started?
Fill in the contact form or ask for a free audit. We'll chat about where you're at, look at what you've got, then tell you what we'd do and what it involves.
Who will I actually deal with?
A main point of contact plus the specialist running your work. No layers of account managers passing your questions around.
How do you report on results?
Monthly reports that explain what happened in plain English, plus regular check-ins over WhatsApp or email.
Can you guarantee results?
No, and be careful of anyone who does. Nobody controls Google or Meta. What we can promise is honest work, constant testing and straight answers about what's working and what isn't.
Do you work with businesses outside Australia?
Yes. We're based in Australia and work with clients here and overseas, including the US, UK, Canada, UAE and New Zealand.
How much do you charge?
It depends on what you need and how much work is involved, so we quote each job. Ask for a free quote and you'll get a clear number before anything starts. Our Knowledge Hub also has guides on what SEO, ads and Shopify websites typically cost in Australia.
Is ad spend separate to your fee?
Yes. Ad spend is paid to the platform (Google, Meta or TikTok), separate to any management fee.
How long does SEO take to work?
Usually a few months before you see real movement, and longer in competitive markets. Anyone promising page one in two weeks is selling something.
Do you do local SEO?
Yes. Google Business Profile, local landing pages, reviews and the technical work that helps you show up in the map results.
Will SEO help me show up in AI answers?
It helps. Clear answers, structured data and a site Google trusts are what tools like AI Overviews and ChatGPT tend to pull from.
Which ad platform should I start with?
Depends who you sell to and how they buy. If people search for what you sell, Google. If it's something people buy once they see it, Meta or TikTok. We'll tell you where we'd start and why.
How much should I spend on ads?
Enough to get real data, which depends on your price point and market. We'll give you an honest starting number, not the biggest one.
Do you make the ad creative?
Yes. On Meta and TikTok the creative does most of the heavy lifting, so we plan it, brief it and test new versions every week.
Which email platform do you use?
Mostly Klaviyo, especially for Shopify stores. We work in other platforms too.
Do you build on Shopify or WordPress?
Both. Shopify for most ecommerce, and Shopify or WordPress for service businesses depending on what you need.
Can you move my site to Shopify without losing rankings?
Yes. We map every old URL to its new home with redirects, carry your SEO settings across and check everything after launch.