Privacy Policy
Last updated: 7 November 2026
1. About this policy
DaVinci Media is an Australian digital marketing agency. We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This policy explains what personal information we collect, why we collect it, how we use and protect it, and how you can access or correct it. By using our website or our services, you agree to us handling your information as described here.
2. Information we collect
Information you give us
- Your name, email address and mobile number (if you choose to provide it)
- Your business name and website
- Project details, goals and budgets you share with us
- Billing details, which are processed by third party payment providers. We do not store card numbers.
- Anything else you send us by email, message or through our contact form
Information collected automatically
When you visit davincimedia.com.au, we and our analytics tools may collect your IP address, general location, browser and device type, pages visited, time on site and how you arrived at our site. This data is used in aggregate and is not linked to you unless you contact us.
3. How we use your information
- To reply to your enquiry and give you a quote
- To deliver and manage the services you engage us for
- To send invoices and handle payments
- To understand how people use our website so we can improve it
- To measure and improve our own advertising
- To meet our legal obligations
We will only send you marketing emails if you have agreed to receive them, and every email includes a way to unsubscribe.
4. Who we share it with
We do not sell your personal information. We share it only where needed to run our business, including with:
- Service providers that host our website, email and files (such as Shopify and Google)
- Analytics and advertising platforms (such as Google and Meta)
- Payment and accounting providers
- Specialist contractors who help deliver your project, under confidentiality obligations
- Government bodies or courts, where the law requires it
5. Overseas storage
Some of our providers store data on servers outside Australia, including in the United States. We take reasonable steps to make sure these providers handle your information in a way that is consistent with the APPs.
6. Keeping your information secure
We use reputable platforms with encryption and access controls, and we limit access to people who need it to do their job. No system is completely secure, but we take reasonable steps to protect your information from misuse, loss and unauthorised access.
7. How long we keep it
We keep personal information for as long as we need it for the purposes above, or as long as the law requires (for example, tax records). After that, we delete it or remove anything that identifies you.
8. Cookies and tracking
Our website uses cookies and similar tools to keep the site working, understand how it is used (for example, Google Analytics) and measure our advertising. You can block or delete cookies in your browser settings. Some parts of the site may not work properly if you do.
9. Accessing or correcting your information
You can ask to see the personal information we hold about you, ask us to correct it, or ask us to delete it. Email us and we will respond within 30 days. We may need to confirm your identity first.
10. Other websites
Our site may link to other websites. We are not responsible for how those sites handle your information, so please check their privacy policies.
11. Contact us
For any privacy question, request or complaint, email info@davincimedia.com.au.
12. Complaints
If you are not happy with how we handle your complaint, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
13. Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated at the top.